🌏 How to access Library Resources when Offsite
In a nutshell:
- An Athens account will give you access to many Library resources offsite so is essential
- A CHC account is sometimes required in addition to Athens so create this account at the same time as your Athens account
- A different process is required for UpToDate
- Access the PH intranet (incl. Library pages), PH applications, & work email offsite also
- A Discovery account will allow you to easily create journal & search alerts and more
🌏 Offsite Access
- I'm onsite but can't access a resource?
- Library Resources (full text articles, ebooks, drug resources, databases via Athens)
- UpToDate
- Clinicians Health Channel (CHC)
- Peninsula Health Intranet (SharePoint)
- Work email
- Discovery (journal and search alerts / easier access to favourite journal, ebooks etc / easier article requests)
💉 Onsite but cannot access a resource?
Onsite (i.e. using a Peninsula Health computer), you generally get immediate access to all resources (as recognised as PH, via IP address)
There are however a number of exceptions which may include:
- Using Citrix
- Using a Peninsula Health laptop
- Accessing the SharePoint intranet remotely
For these you may need to use an offsite access method depending on the resource as below
Another issue can be a technical problem with the resource involved. Please let the Library know about any access problems so we can investigate further.
📚 Offsite Access to Library Resources
The majority of online library resources are accessed offline via an Athens login, so it is well worth registering.
1. Create Athens account (tip: If you register offsite, you must use your work email)
More Tips
1. You must activate your account by clicking on the link sent in the email. If you don't get the email check your junk folder or contact the Library
2. Your account is valid for 1 year. Watch for an email one month before this to renew. If you have missed this, you can use this link: renew your Athens account
3. If you used your personal email to register, then you need to renew onsite
4. Forgot your password? You can use this link to reset it or contact the Library
5. Forgot your username? You can use your email instead
6. Error message "This account has been deactivated" This usually means your account was not activated within 30 days of registering. Contact the Library and we will send you a new activation email
7. Error message "Your account has expired" This is most likely that you missed the renewal email as per point 2. Note that you must continue to be affiliated with Peninsula Health to be eligible for renewal
8. Error message "Your session has expired" This usually requires clearing cookies and the cache from your browser. Contact the Library if unsure how to do this
9. Mostly you will access online resources via Ovid Discovery. However you can also login to MyAthens account to access resources remotely
2. Visit Discovery offsite (you will only need to login once per session with your Athens account)
3. Note - Athens login will also allow you to access library content remotely if you are accessing resources via the Library intranet pages (e.g. Drug resources, databases etc)
4. A CHC account will also sometimes be required for offsite access to Library resources so create an account for it at the same time
5. You can use the email address you registered with as your username. Forgotten your password? Use this link to reset
📅 Offsite Access to UpToDate
1. Go to UpToDate (this must be done on a Peninsula Health computer)
2. Complete the Registration form (orange Register button at top right)
3. You will now be able to login when visiting the UpToDate site when offsite
4. You can also install the UpToDate app (Android / iOS) on your phone and log in. For more information visit the Clinical Apps page
5. Every 3 months, an email will prompt you to log into UpToDate (on a Peninsula Health computer) to maintain access
🩺 Offsite Access to Clinicians Health Channel (CHC)
- CHC is the Victorian statewide portal for online health resources (drug resources, databases)
- All of the resources on CHC can be accessed via Peninsula Health Library Discovery
- Nonetheless it is still worthwhile creating a CHC account as a few resources require Athens and / or CHC login
1. Register for a CHC Account
2. The CHC site has a Contact a Librarian page which provides a link to Discovery
🖥 Offsite access to PH Intranet & Systems
1. Intranet. When offsite, go to https://phcnvicgovau.sharepoint.com/
2. Sign in with work email and password
3. At a certain point, you will be prompted in install the Microsoft Authenticator app on your phone; follow the instructions provided
4. Once set up, you will be able to Peninsula Health intranet sites remotely
5. These include the intranet Library and Drug Resources page (note - to access drug resources themselves offsite, you will need to login with your Athens account. Alternatively you can use the Discovery Drug Resources page)
6. Systems. It is also possible to access all your PH applications (e.g. the EHR) offsite via Citrix. See this PH IT intranet page for more details. All staff get automatic access to this without needing to apply.
📧 Offsite access to Work Email
1. When offsite, go to https://outlook.office365.com/owa/phcn.vic.gov.au and follow the same steps as for intranet access
2. Note that this is the web version of Outlook rather than the app/program
3. Also of possible interest - access Teams on your mobile (SharePoint page)
🔎 Discovery for journal and search alerts, favourites, and easier article requests
1. Create Account. Go to Discovery and use the Sign up link (top right) to create an account. While logged in you can now do a number of things as below. (note - you will need an Athens account to use other Discovery features such as search when offsite)
2. Journal Alerts. These can be very useful for keeping up to date in your area. And if not useful, they can very easily be removed - click on your account name (top right), then Account, and then Journal Alerts. There are two ways to create a journal alert:
A. via Article Search : Use the Articles tab of the search box and find an article from the journal in question. This can be done in several ways: use article title, use article DOI number, use the journal name itself, or use the journal ISSN number. Once you have found an article from the journal of interest, click on Activate Journal Alert (as available). Note - this approach captures a much broader range of journals than approach B.
B. via Journals Search : Use the Journals tab in the search box to find journals of interest. Click on Activate Journal Alert (where available) and you will now receive emails when new content in that journal is published. This approach is more straightforward but covers less journals. If you have tried this and haven't found the journal of interest, try approach A.
The image below shows what an email journal alerts look like. Articles will either be immediate full text (as below) or instead have a Request This purple button (very quick to complete as only requires name and email).
Note - Sometimes a journal alert email will indicate full text but then not be available 😕
This can be due to a lag between full text access and the journal alert.
Try again in a few weeks, and if the situation persists, contact the Library.
3. Search Alerts. Use the Articles tab in the search box (default) to do a search of interest. Under the search bar, click on My Searches. On the subsequent page, set the Alert frequency (right hand side) to daily, weekly or monthly. You will now receive a regular email with any new articles that match your search and they will either be immediate full text (green button) or easily requested (purple button). Below is a simple template that you can adapt to your own needs by replacing the words with your own:
title:(exercise AND depress* AND review)
Additional Discovery search tips are available here. Search alerts can be deleted using My Searches as above.
Note - it is also possible to create more advanced search alerts in individual databases such as Medline. If this is of interest, please contact the Library for assistance
4. Favourites. You can favourite many resources in Discovery by clicking on the star icon (when logged in) for easy access. Journal and ebooks that have been favourited can viewed by clicking on your account name (top right), then Account, and then Favorites. Ebook chapters and articles that have been favourited can be viewed by clicking on your account name, the Bookmarks. Searches that have been favourited can be viewed by clicking on your account name (top right), then Account, then My Searches, and on the resulting page clicking on Favorites
5. Article Requests. If you request an article whilst logged into Discovery, then your name and email address are automatically added to the form. All that remains is to accept the Copyright Declaration and submit the request.